Job Description

JOB SUMMARY:

Responsible for rendering safe nursing care to patients, general patient support, and data entry. Must demonstrate the knowledge and skills necessary to provide care based on physical, education, safety, and related criteria for the pediatric, adolescent, adult, and geriatric population.

DUTIES AND RESPONSIBILITIES:

• Assist patients, as necessary with walking, transferring, and dressing, collecting specimens, and preparing for exams.
• Collects pertinent patient history information consistent with organization guidelines.
• Performs screenings consistent with provider guidelines.
• Assists physician/nurse practitioners with various procedures.
• Documents observations and actions taken in the patient chart.
• Relays instructions from providers to patients/families consistent with provider guidelines and consistent with age-appropriate needs of patient.
• Prepares instruments and equipment needed for exams consistent with department protocol.
• Cleans exam and procedure rooms between patients.
• Cleans and sterilizes instruments/equipment according to scheduled maintenance and infection control, policies, and procedures.
• Responds to emergency situations consistent with level of training.
• Checks schedules and organizes patient flow.
• Sends/receives patient medical records.
• Completes forms and requisitions as needed.
• Carries out activities associated with routine management of the medical record including ensuring accurate and complete filing of reports, forms, and the record.

LEADERSHIP:

• Participates in professional activities to maintain quality health care for patients served by the facility.
• Effectively communicates with health care team members and other staff within the facility and the community to provide quality services.
• Observes and maintains clinic policies and procedures.

SKILLS AND ABILITIES:

• Supports current organizational initiatives and exhibits creativity and flexibility in times of change.
• Seeks experiences and formal and independent learning activities to maintain and develop clinical/administrative and professional skills and knowledge.
• Promotes, models, mentors, and leads customer service excellence.
• Communicates consistently with Clinic Care Manager and other providers on operational and oversight issues.

SUPERVISORY RESPONSIBILITIES:

• None

QUALIFICATIONS:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

• High School Diploma or GED. Certificate in Medical Assisting. At least one (1) year office experience in dealing with the public; pleasant telephone etiquette; ability to deal tactfully and effectively with patients; must be computer literate.

LANGUAGE SKILLS:

• Ability to read, write, speak and comprehend written documents fluently.
• Bilingual in Spanish is preferred .

MATHEMATICAL SKILLS:

• Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES/LICENSES/REGISTRATIONS:

• Medical Assistant certification required. All candidates will be required to submit a criminal background check and drug screening as a part of pre-employment.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.  
• This job description includes the major duties and responsibilities of the job but is not inclusive of every task inherent to the job. In addition, it may be occasionally necessary for employees to be assigned tasks not specifically covered by their permanent assignment. Employees will be expected to comply with reasonable requests from their supervisor.

PHYSICAL DEMANDS:

• PHC will comply with the Americans with Disabilities Act, including the Americans with Disabilities Act Amendment Act, and all other Federal, State, and local legislative requirements. PHC will ensure that reasonable accommodations are made to enable a qualified individual with a disability to perform the essential functions of that position.

Priority Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, citizenship status, religion, age, gender identification, pregnancy, marital or familial status, gender or sexual orientation, veteran or military status, physical or mental disability, genetic information, or on the basis of any other status protected by law, and in compliance with applicable federal, state and local laws.

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