Job Description

Job Description

As Warehouse Associate, you will be responsible for efficiently managing the receipt, processing and outbound shipment of products at our central returns warehouse. This role involves unloading trailers, scanning barcodes, staging products by category, refurbishing items for sale as discounted open box items for our Outlet retail store in Burlingame, California, and maintaining accurate records. The Warehouse Associate will also guide temporary employees in material handling tasks, prepare products for shipping, and participate in strategy meetings. We are looking for someone who is a self-starter and excels at time management.

This full-time position reports to the Warehouse Manager and is based in Burlingame CA. This role is expected to work in the Central Returns Warehouse, Monday through Friday.

What you’ll do:

• Receive product, unload trailers and scan barcodes to ensure accurate inventory tracking
• Stage products on the warehouse floor by category. Identify and sort products suitable for refurbishing for sale as open box items at our retail Outlet in Burlingame, California
• Wrap pallets and prepare product for shipping. Load and schedule outbound trailers
• Inventory reporting by updating Excel-based reports for receipts, shipping manifests and inspection results
• Ensure accuracy and timeliness of all records and reports
• Lead and direct temporary employees in material handling tasks. Provide training and guidance to ensure efficient and safe operations
• Quality control inspections to segregate damage and defective product. Pass/fail is determined by visual inspection and testing
• Participate in strategy meetings via Zoom to discuss and implement initiatives and share status updates

What you bring to the table:

• 2+ years of warehouse experience preferrably in reverse logistics and/or shipping & receiving
• Physical ability to lift up to 40 lbs and use pallet jacks 
• Proficiency in using barcode scanners, MS Office and productivity apps
• Strong organizational skills and attention to detail
• Excellent communication for collaboration with on-site and remote teams

Notes:  This is a temporary position, expected to last through January 2026.

About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

• Check out our flagship brand, Balsam Hill:
• Balsam Brands in Forbes: 
• Balsam Brands on LinkedIn: 
• Glassdoor:

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

• Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
• Up to $2,000 annual funding toward HSA accounts
• Medical, transit, dependent care FSA
• Infertility coverage offered on all medical plans
• Generous parental leave program and flexible return options
• Company-paid life and AD&D insurance
• Company-paid short and long-term disability insurance
• 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
• Employee Assistance Program (EAP) and other mental health and wellness perks
• Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
• Paid 5-week sabbatical leave after 10 years of employment
• Annual continuous learning benefit up to $1,000 per person, per fiscal year
• Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
• Generous team member merchandise discount
• Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay rate for this position is: $21.00-26.00 per hour.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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Additional Information

All your information will be kept confidential according to EEO guidelines.

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